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AT&T FIBER®

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AT&T FIBER®

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Frequently Asked Questions

Why AT&T Fiber for your home?

There are plenty of reasons to choose AT&T as your ISP (internet service provider.) AT&T is rated #1 in Customer Satisfaction for Residential Internet service in the north central and south regions.3 With AT&T you’ll also enjoy over 99% proven reliability4 and experience fast speeds, even at peak times.5

Depending on which speed is available in your area, you may be eligible for AT&T Fiber, which offers our fastest internet plans of 1 GIG, 2 GIG and 5 GIG in select areas6. All three hyper-gig plans include AT&T All-Fi, a next-generation Wi-Fi experience for your devices7.

3AT&T received the highest score in the north central and south regions in the J.D. Power 2021 U.S. Residential Internet Service Provider Satisfaction (ISP) Study of customers’ satisfaction with their current internet service provider. Visit jdpower.com/awards. 4Based on network availability. 5Based on wired connection to gateway. 6 Limited availability in select areas. Internet speed claims represent maximum network service capability speeds and based on wired connection to gateway. 1GIG speeds avail. to new customers with our latest router (BGW320) and recommended setup. Actual customer speeds may vary based on a number of factors and are not guaranteed. Speeds vary/4.7 Gbps single device limit. For more information, go to www.att.com/speed101. 7Compatible gateway with Wi-Fi 6; subject to availability. Optimal performance requires Wi-Fi 6 enabled devices.

What is AT&T Fiber?

Fiber broadband (sometimes called Fiber internet) is an internet service delivered over fiber optic cable. This is different from traditional cable internet, which transmits information by sending data over copper wires. Fiber has the potential to transmit data at faster speeds than DSL or cable-based internet.

AT&T Fiber: Fastest Internet now delivering up to 5-Gig speeds.

Internet speed claims represent maximum network service capability speeds and based on wired connection to gateway. 1GIG speeds avail. to new customers with the latest router (“BGW320”) and recommended setup. For 5GIG speed, single device wired speed maximum 4.7Gbps. Actual customer speeds may vary based on a number of factors and are not guaranteed. For more information, go to www.att.com/speed101